Leadership

Emotional Conversations

9 Things That Make Good Employees Quit

It’s pretty incredible how often you hear managers complaining about their best employees leaving, and they really do have something to complain about—few things are as costly and disruptive as good people walking out the door. Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter:…

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Change Management

10 Ways To Spot A Truly Exceptional Employee

A recent international study surveyed more than 500 business leaders and asked them what sets great employees apart. The researchers wanted to know why some people are more successful than others at work, and the answers were surprising; leaders chose “personality” as the leading reason. Notably, 78% of leaders said personality sets great employees apart,…

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Team Collaboration

How to Address the Elephant in the Room

There you are, just sitting in the conference room minding your own business and waiting for the meeting to start. Then in it comes—a gray 10,000-pound trunk-swinging monstrosity. To your dismay, it plants itself firmly in the center of the room. The meeting begins as expected, but everyone’s attention is drawn to the unwelcome centerpiece….

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