Addressing Your Biggest
Challenges with EQ
TalentSmartEQ is excited to introduce our newest emotional intelligence solution — EQ in Action.
EQ in Action is a comprehensive collection of programs that teaches how to practice emotional intelligence (EQ) skills to address critical challenges faced in any organization. Challenges, such as providing feedback, managing change, and navigating difficult conversations, are part of daily work life and developing the skills to handle these challenges is important at all levels of your organization.
EQ in Action applies an emotional intelligence lens to develop these critical skills, which are important for achieving individual success, building high-performing teams, and driving the health and growth of your business. When turned into cultural habits, these skills can be transformative for your organization.
EQ in Action
To begin with, EQ in Action includes five 2-hour interactive sessions focused on emotional intelligence practice and development, addressing five key workplace challenges.
Our design methodology takes a hybrid learning approach by introducing the topic during the session and then creating opportunities to practice emotional intelligence after to build competence and confidence in these new skills.
Navigating Emotional Conversations
The EQ Edge: Giving and Getting Better Feedback
The Art of Active Listening
Thriving Through Change
Well-Being: Driving Results with Resilience
Navigating Emotional
Conversations
Navigating Emotional Conversations
In this EQ session, participants practice tough conversations through an EQ lens and walk away with application tools and a simple job aid to approach difficult conversations more effectively, building confidence and trust, reducing stress, and achieving better results.
- Understand how EQ impacts emotional conversations.
- Learn techniques to make conversations more effective.
- Explore typical mistakes in emotional discussions.
- Practice and gain confidence in approaching emotional conversations.
- Increased recognition of the power of listening: Better understanding of why listening is crucial in personal and professional contexts and recognize common barriers to effective listening.
- Improved self-awareness of listening skills and barriers: Participants will gain self-awareness of their current listening skills and behaviors and acquire practical techniques for managing their own obstacles to effective listening.
- Enhanced communication effectiveness: Participants will get practice applying curiosity, empathy, self-awareness, and emotional regulation during interactions to make them more effective.
The EQ Edge: Giving and
Getting Better Feedback
The EQ Edge: Giving and Getting Better Feedback
This EQ session is designed to equip learners with effective strategies for delivering constructive feedback with empathy and receiving feedback gracefully. Participants leave the session more skilled, more confident, and with practical tools that can be applied immediately to enhance performance, relationships, and drive results through feedback.
- Learn mechanics to make feedback more effective.
- Explore important ingredients in the feedback exchange.
- Practice crafting and delivering feedback.
- Increased empathetic understanding of the impact of feedback: Participants will be able to articulate the reasons feedback can evoke strong emotional responses in both the giver and receiver and recognize the psychological and emotional factors that influence how feedback is perceived and processed.
- Enhanced feedback technique: Participants will get experience using a structured model of feedback delivery and learn research-backed strategies for making feedback more constructive and actionable.
- Improved confidence in delivering and seeking feedback: Participants will get experience using a structured model of feedback delivery and learn research-backed strategies for making feedback more constructive and actionable.
The Art of Active Listening
The Art of Active Listening
The Art of Active Listening is a practice-based session where participants learn how to listen with emotional intelligence. In this program, participants learn practical techniques to enhance communication and deepen connections to better drive results.
- Define listening.
- Explore barriers to effective listening, including emotional obstacles.
- Discover how to listen with emotional intelligence.
- Practice curiosity-based listening.
- Increased recognition of the power of listening: Better understanding of why listening is crucial in personal and professional contexts and recognize common barriers to effective listening.
- Improved self-awareness of listening skills and barriers: Participants will gain self-awareness of their current listening skills and behaviors and acquire practical techniques for managing their own obstacles to effective listening.
- Enhanced communication effectiveness: Participants will get practice applying curiosity, empathy, self-awareness, and emotional regulation during interactions to make them more effective.
Thriving Through Change
Thriving Through Change
This emotional intelligence session is an exploration of resilience and adaptability, learning how to embrace uncertainty, navigate transitions, and cultivate a mindset that enables you to not only survive but thrive in times of change. Session participants learn how to approach change with an EQ mindset, toolset, and skillset, and they leave the session with an EQ management framework to manage change effectively.
- Define change.
- Explore benefits and challenges to change, individually, in teams, and as part of organizations.
- Discover how to approach change with emotional intelligence.
- Practice applying the EQ Change Framework.
- Enhanced understanding of change management: Participants will leave the session with a concrete understanding of what change is, why it is crucial, the reasons it can be challenging to navigate, and important considerations for planning, implementing, and managing change initiatives.
- Improved adaptability: Participants will cultivate a mindset of adaptability and resilience, enabling them to respond positively to change, regardless of how they feel about it emotionally.
- Improved skill in leveraging emotional intelligence in managing change: Participants will get practice using the EQ Change Framework to better understand how to apply EQ strategies throughout a change experience to help them be more effective.
Well-Being:
Driving Results
with Resilience
Well-Being: Driving Results with Resilience
This session will focus on practical EQ tools and strategies for managing stress, understanding the power and benefits of mindfulness, and building resilience. Participants leave the session with a resilience development plan enriched by an EQ framework and specific resilience strategies to practice, resulting in lower stress, higher engagement, better performance, and greater well-being.
- Define well-being and how it connects to resilience.
- Explore the emotion of stress and its relationship to both success and burnout.
- Learn a resilience framework and discover important, related EQ habits.
- Practice applying resilience framework.
- Confidence in understanding well-being and resilience and their roles in driving results: Participants will leave the session with an understanding of what well-being and resilience are, how they are related, the importance of both in achieving results, and potential barriers to success.
- Development of a personal well-being framework: Participants will explore the categories of well-being most essential to their professional and personal success and leave with a better understanding of what is working and areas of focus.
- Enhanced resilience skills: Participants will develop strategies for managing stress and building resilience in several different categories. They will leave with a personal development plan to help them be more effective.
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Apply emotional intelligence skills to key workplace challenges to transform your organization. Contact us to speak to an EQ expert today.