The EQ Knowledge Center

Interested in learning more about emotional intelligence?

Check out our articles, webinars, white papers, and EQ in the news for your one-stop-shop for all things EQ.


EQ Trends

Collective Eq: A Case Study

At the end of 2008, TalentSmartEQ evaluated how the collective EQ of the U.S. population had changed since 2003 and discovered a substantial increase in the emotional intelligence of the U.S. workforce between 2003 and 2007. Skeptics might be tempted to discount a four-point increase in five years but consider the impact a seemingly small temperature increase say one or two degrees has upon our ecosystem. The same is true with human behavior in the workplace, where the frozen poles of low emotional intelligence were starting to melt. But then, in 2008, for the first time since we began tracking it–collective emotional intelligence dropped, underscoring just how susceptible to change these skills truly are. Click below to read more on the environmental trends and their impact at scale.

How Much Does Gender Matter?

We were curious to investigate evaluated how individuals identifying as Male and Female scored on the Emotional Intelligence Appraisal. In 2003, we found some stark contrasts between the EQ skills expressed by men and women. Women outperformed men in self-management, social awareness, and relationship management. In fact, self-awareness was the only EQ skill in which men were able to keep pace with women. But by 2008, times had changed and so had men. Men and women were still neck and neck in their ability to recognize their own emotions–just as in 2003. But men had caught up in their ability to manage their own emotions. Click below to read more about the EQ score trends relative to gender.

It’s Lonely At The Top

Does EQ change based on leadership level? We measured EQ in half a million senior executives (including 1,000 CEOs), managers, and line employees across industries on six continents. Scores climbed with titles, from the bottom of the corporate ladder upward toward middle management. Middle managers stood out, with the highest EQ scores in the workforce. But up beyond middle management, there was a steep downward trend in EQ scores. For the titles of director and above, scores dropped and CEOs, on average, had the lowest scores in the workplace. Click below to understand why high EQ matters no matter how high up the leadership pipeline you find yourself.

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Emotional Intelligence & Leading in a Virtual/Remote Environment: 7 Strategies to Implement Today

Join us for this enlightening and practical webinar to learn why leveraging great leadership skills is more important than ever during the current “remote” work environment, how to balance your own needs with the needs of your role as a leader, how to strike the balance of being an effective and approachable leader, and 7 EQ leadership strategies that you can adopt right away.

Emotional Intelligence & Empathy: EQ Strategies to Help You Support and Connect with Others

Learn what switches off our ability to empathize with others and how emotional intelligence skills can help us turn our regard for others back on, even when our emotions are getting the best of us.

Using Emotional Intelligence During Challenging Times

Learn the best emotional intelligence strategies to help manage your emotions when they become overwhelming, especially during times of stress.

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White Papers

EQ in Sales

There is an inherent link between high-performing sales professionals and exceptional emotional intelligence (EQ) skills. Emotional intelligence skills boost sales and your bottom line.

EQ in HR

EQ is the common denominator in recruiting and hiring great candidates, shaping positive culture, developing high-performing employees, and creating organizational efficacy.

EQ in Nursing

The ability to remain calm under extreme stress and to manage emotions effectively in oneself, and as they relate to others are part of EQ skills. Discover the impact of EQ skills in nursing.

EQ in Engineering

Engineering is often stereotyped as an unemotional field, staffed with lone-wolf employees devoid of any emotional intelligence (EQ). The truth is, engineers benefit greatly from EQ training.

EQ in Law Enforcement

EQ skills not only help law enforcement officers handle high-stress situations in the field, but EQ skills also equip them to deal with the difficult emotions that may come thereafter.

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