Best-Selling Books onEmotional Intelligence
Read our #1 best-selling, award-winning book, Emotional Intelligence 2.0, with more than 3 million copies sold, or explore our other best-selling books — including our newest title, Friction, by Maggie Sass, PhD and Ross Blankenship, PhD, Emotional Intelligence Habits, Team Emotional Intelligence 2.0, and Leadership 2.0.
NEW RELEASE
FRICTION
The goal isn’t to eliminate friction. The goal is to lead through it, better.
Every leader feels it — the moment you react before you mean to, the conversation that keeps going sideways, the team that’s talented but stuck. That tension has a name, and most of us have never been taught what to do with it.
In Friction, organizational psychologists Maggie Sass, PhD and Ross Blankenship, PhD make the case that friction isn’t random, isn’t weakness, and isn’t just “bad communication.” It’s a predictable force that shows up in three places — inside you, between people, and in the systems and structures around you — and it’s shaping everything from your relationships to your team’s performance.
Drawing on their National Emotions Survey of U.S. working adults, Sass and Blankenship offer 45 practical experiments organized as Hacks, Habits, and Hard Things across all three types of friction — concrete strategies to build stronger trust, have better conversations, create more alignment, and sustain performance when things get hard.
About the Authors
Maggie Sass, Ph.D.
is an organizational psychologist, executive coach, and the EVP of Content, Research, and Professional Services at TalentSmartEQ. A former Senior Faculty member at the Center for Creative Leadership, she is the co-author of Better Conversations Every Day and a contributor to the ATD Leadership Handbook.
Ross Blankenship, Ph.D.
is an organizational psychologist, executive coach, and founder of Tuesday Advisors. He is the author of Assessing CEOs and Senior Leaders (American Psychological Association) and Everyday Leadership, and his writing has appeared in Forbes, Psychology Today, and Leadership Quarterly.
What People are Saying About FRICTION
“We all run into friction—doubts, challenges, and conflict—from time to time. This book shows how friction can be a gift for leaders—a way to bring out the best in themselves and others. If you want to grow as a leader, this is a great place to start.”
– Ken Blanchard
coauthor of The One Minute Manager and The Simple Truths of Leadership
“This is not a book about avoiding hard moments; it’s a book about using them. Friction reframes the emotional reality of leadership as something to work with, not manage around, and offers tools that hold up in the moments that actually test you. The shift is simple and consequential: from reacting on instinct to responding with intention.”
– Frances Frei
Harvard Business School Professor
“Insightful, grounded, and deeply practical — Friction gives leaders a new playbook for turning emotional tension into a strategic advantage.”
– Dr. Jean Greaves
author of the bestseller Emotional Intelligence 2.0
“Friction invites leaders to approach discomfort with curiosity and experimentation, revealing how the parts of work we most want to smooth over can become the very places where growth begins. A deeply useful guide to turning moments of tension into opportunities for discovery.”
– Anne-Laure Le Cunff
founder of Ness Labs and author of Tiny Experiments
“This lively and readable book will change the way you think about the inevitable clashes and disappointments that are a part of life, as well as the emotions that go with them, which will help you both as a person and a leader.”
– Jame E. Ryan
President Emeritus and Professor, University of Virginia
“Ross and Maggie provide a simple, yet powerful framework for understanding what friction is in our lives and at work, how to respond to fiction in ways that productively moves us and those around us forward, and, most importantly, they layout a process to continuously learn through experimentation. If you are a new leader, one who has recently been promoted, or a seasoned executive, this book should be on your reading list.”
– Mark Blankenship
Chief of Staff & Strategy (retired), Jack-in-the-Box
“Friction is in your future. Your near future. This book will help you make the most of it, for your sake and for others’.”
– Michael Bungay Stanier
author of The Coaching Habit
Emotional Intelligence 2.0
The book that started it all.
In today’s fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt and get ahead of the pack. Emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.
Emotional Intelligence 2.0 delivers a step-by-step program for increasing your EQ via 66 proven strategies that target the four, core EQ skills: self-awareness, self-management, social awareness, and relationship management.
Includes a complimentary passcode to access the new edition of the best-selling Emotional Intelligence Appraisal to assess your current EQ strengths and opportunities.
About the Authors
Drs. Jean Greaves and Travis Bradberry are the co-founders of TalentSmartEQ, the world’s #1 provider of emotional intelligence solutions. Their best-selling books have been translated into 28 languages and sold in more than 150 countries. Drs. Greaves and Bradberry have written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post and The Harvard Business Review.
What People are Saying About
Emotional Intelligence 2.0
“The book can drastically change the way you think about success…read it twice.”
– Patrick Lencioni
Best-Selling Author of the Five Dysfunctions of a Team
“Research shows convincingly that EQ is more important than IQ. This book gives abundant, practical findings and insights.”
– Dr. Stephen R. Covey
Author of the 7 Habits of Highly Effective People
“Emotional intelligence is an extremely important skill for personal and professional success. This book is excellent and the learning included in the free online test is cutting-edge. I strongly recommend it.”
– Ken Blanchard
The Best-Selling Business Author of All-Time Coauthor of The One Minute Manager
“A fast read with compelling anecdotes and good context in which to understand and improve your score”
– Newsweek
Emotional Intelligence Habits
Small habits in your everyday life can achieve powerful results. Our groundbreaking new book, Emotional Intelligence Habits by Dr. Travis Bradberry, founder of TalentSmartEQ, starts with a foundation of EQ and then reinforces those skills through micro-habits that can be easily implemented. This enables you to immediately utilize proven strategies to achieve extraordinary outcomes – both personally and professionally.
Includes a complimentary passcode to access the new edition of the best-selling Emotional Intelligence Appraisal to assess your current EQ strengths and opportunities.
Team Emotional Intelligence 2.0
As organizations shift to depend more on team-based structures, the pressure to develop high-performing teams is more critical than ever. In the modern work environment, teams are expected to embrace change, navigate complexity, and collaborate well under pressure ―all while delivering exceptional results and forming productive relationships.
Insights from the latest research on team emotional intelligence and TalentSmartEQ’s research trends from working with over 200 teams (with 2000+ team members) combine to bring EQ know-how to the team level. Team Emotional Intelligence 2.0 delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. This book focuses on the four key skill areas of Team EQ: Team Emotion Awareness, Team Emotion Management, Internal Team Relationships, and External Team Relationships, and it delivers 53 strategies and a step-by-step process for increasing team EQ skills to increase productivity and performance.
What People are Saying about Team
Emotional Intelligence 2.0
“This brilliant book provides everything you need to take your team to the next level.”
Chief People Scientists at LEADx and coauthor of Emotional Intelligence 2.0
“Dr. Jean Greaves and Evan Watkins show that team emotional intelligence is just as important as strategy and efficiency in making a team great.”
– Ken Blanchard
Coauthor of The New One Minute Manager©
“This books is loaded with powerful insights and practical strategies. It is a must-read for leaders seeking to learn more about how a group becomes a team.”
– Bryan Power
Chief People Officer, Nextdoor
“There’s nothing like learning from an expert, and that’s an understatement when it comes to Dr. Jean Greaves.”
– Elaine Biech
Author of The New Business of Consulting
Leadership 2.0
Sharing discoveries from a groundbreaking study that separated the leadership skills that get results from those that are inconsequential or harmful, Leadership 2.0 introduces a new paradigm of leadership.
Leadership 2.0 delivers a step-by-step program for increasing 22 core and adaptive leadership skills. Core leadership skills (those that get people into leadership positions) will sharpen your saw, and adaptive leadership skills (those that set great leaders apart) will make you into the leader you’ve always wanted to be.
Includes a complimentary passcode to the bestselling 360° Refined™ leadership test which will show you where your leadership skills stand today and what you can do to begin maximizing them immediately.
For bulk orders over 20 books, please contact us directly.