EQ Powers
Performance
Emotional intelligence (EQ) is a foundational skill that we all need to perform at our best.
People who learn how to build their emotional intelligence skills communicate more effectively, build stronger relationships, manage stress and conflict better, are more productive team players, and perform at a higher level.
For organizations, high emotional intelligence results in more effective leaders, increased employee engagement, better teamwork and collaboration, and improved performance.
90%
of top performers have high emotional intelligence
60%
of job performance is driven by emotional intelligence
63%
lower turnover rates in companies that incorporate emotional intelligence into their development programs
90%
more revenue is produced by salespeople with high emotional intelligence
Build Your Emotional Intelligence Foundation
Unlike your IQ or personality, EQ is a skill that can be learned and developed over time. Learning how to develop emotional intelligence is an ongoing journey requiring continued practice to meet your organization’s and employees’ evolving challenges and needs.
Our Mastering Emotional Intelligence® programs provide a strong foundation in the core skills that compose your EQ. Program participants learn what EQ is, why it matters, and how to develop emotional intelligence skills with simple, proven strategies for immediate and practical application. Grounded in EQ assessment data, program participants develop personalized EQ development plans to help them practice and sharpen their EQ skills to drive real results for your organization.
Proven, Research-Backed Model
Our EQ solutions are based on over 20 years of research and best practices in adult development, learning, and habit formation.
The four core EQ skills framework is easy-to-understand and practical, enabling you to assess strengths and opportunities to improve your EQ skills and overall performance.
Self-Awareness
Your ability to accurately perceive your emotions in the moment and understand your tendencies across situations.
Self-Management
Your ability to manage your emotions effectively and respond to challenges and opportunities productively.
Social Awareness
Your ability to accurately perceive the emotions of others and understand what’s really going on with them.
Relationship Management
Your ability to use your emotional awareness to manage relationships successfully.
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Mastering Emotional Intelligence® Programs
Mastering EQ Level 1
Our Level 1 program is the foundational EQ course for organizations, delivered as a full-day or accelerated half-day program, in-person or virtually by one of our expert facilitators, or as part of our trainer certification programs.
What you’ll do
- Discover what EQ is, why it matters in all aspects of life, and how to develop it to be more effective.
- Increase awareness of emotions and the fundamental role they play at work and in life.
- Explore the four EQ skills in action: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
- Discuss real world examples and experiences, what works and what doesn’t work, and what to do moving forward.
- Understand your current level of EQ, strengths and areas of opportunity for development.
- Create a development plan with goals and strategies to build emotional intelligence.
What’s included
- Emotional Intelligence Appraisal (Self, Multi-Rater, or 360° Edition) with personal EQ scores, analysis, and recommended strategies based on the participant’s unique score profiles.
- 16 EQ lessons that include video clips with analysis to bring EQ to life.
- EQ application and reflection to maximize the transfer of new insights.
- EQ Development Plan with goals and specific EQ strategies to practice.
- E-Learning and Goal Tracking System™ for goal setting and results sharing.
- Scheduled re-test with comparative analysis and recommended strategies based on new results.
EQ Essentials
EQ Essentials enables organizations to bring EQ to a broader audience, remote or frontline workers, who need the flexibility of learning when and where they are able. The EQ Essentials program is a self-paced, engaging 60-minute on-demand course that introduces the foundations of EQ.
EQ Essentials can be strengthened by adding the world’s most powerful EQ assessment: the Emotional Intelligence Appraisal®- Self Edition. This assessment personalizes the EQ journey for each participant by delivering scores, analysis, and recommended strategies based upon a participant’s unique strengths and development areas.
What you’ll do
- Discover what EQ is and why it matters in all aspects of life.
- Define the four EQ skills: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
- Discover strategies for developing EQ.
- Integrate insights and actions to meet real-world needs.
- Understand your current level of EQ, including strengths and opportunities for development.
- Create a development plan with goals and strategies to build emotional intelligence.
What’s included
- 4 modules that include video clips to bring EQ to life.
- Learner reflection prompts to ignite insights.
- Scenario-based exercises to show EQ in action.
- Assessments and surveys to check progress.
- 4 post-learning video tips.
- Downloadable resources and job aids for sustainable development.
- 12-months access to course and resources.
- (Optional) Emotional Intelligence Appraisal (Self, Multi-Rater, or 360° Edition) with personal EQ scores, analysis, and recommended strategies based on the participant’s unique score profiles.
Mastering EQ Level 2
Our Level 2 program takes your employees’ EQ to the next level by providing advanced practice and application of a cornerstone strategy within each of the four core EQ skills. This program is a full-day or 2 half-days, delivered in-person or virtually by one of our expert facilitators, or as part of our trainer certification programs.
What you’ll do
- Gain a deeper understanding of the four EQ skills: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
- Discuss real world examples and experiences, what works and what doesn’t work to help drive desired outcomes.
- Sharpen your awareness by identifying and exploring the emotions and triggers that negatively influence your decisions and actions.
- Identify and reframe negative self-talk that gets in your way and practice high EQ responses to challenging situations.
- Develop effective observational skills and practice stepping into another person’s shoes to build empathy for effective relationships.
- Apply relationship management strategies to directly tackle tough conversations and effectively navigate current conflicts.
What’s included
- Emotional Intelligence Appraisal (Self Retest, Multi-Rater, or 360° Edition) with personal EQ scores, analysis, and recommended strategies based on the participant’s unique score profiles.
- EQ lessons that include video clips with analysis to bring EQ to life.
- EQ application and reflection to maximize the transfer of new insights.
- E-Learning and Goal Tracking System™ for goal setting and results sharing.
What Clients are Saying...
“What I liked about TalentSmartEQ’s Mastering EQ Level 1 program is that it met us where we are. I wanted to start at a high level, creating a strong foundation and shared vocabulary in EQ, and then expand from there.”
–Stephanie Shaikun
Head of Organizational Development
Farm Credit Mid-America
“Managing your own emotions and those of others is an ongoing process, and the year-long program really gives our employees time to practice new EQ strategies. The cohort approach has also made a big difference. Working in a small group over a year, they are able to share where things went well and where they didn’t, and help each other with strategies to try.”
– Lisa Kaslon, PhD
Professional Development Coordinator
University of Nebraska Extension
“TalentSmartEQ’s emotional intelligence training is an extremely beneficial course for anyone in a position of leadership, whether they have direct reports or not. It not only provides a foundation for continuous improvement and self-awareness, but it also provides the opportunity to pause and recognize where you can contribute to others’ success through EQ.”
Leadership & Development Employee
Global Automobile Manufacturer
“As an L&D team, we set out to improve the learner experience for our employees and improve customer service for our clients. The results have been great with the program receiving a satisfaction score of 4.8, on a scale of 1 to 5.”
– Serina Stark
Senior Learning & Development Coordinator
Endeavors
Based on the Best-Selling Book
Get your copy of the best-selling, award-winning book co-authored by TalentSmartEQ founders, Dr. Jean Greaves and Dr. Travis Bradberry, with over 2.5 million copies sold.
Related Resources
Ready to Get Started?
Learn how our EQ solutions can transform your organization. Contact us to speak to an EQ expert.