Emotional Conversations

Maggie Sass

Emotional Intelligence – Myths & Misconceptions

The study and practice of emotional intelligence isn’t new. Daniel Goleman’s seminal work came out in 1995. However, with a newfound focus in 2022 on what it means to be human at work, there is a lot being written and discussed and we thought it might be helpful to dispel some myths and misconceptions about […]

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EQ can help to build your workplace culture

You Can’t Build Workplace Culture, but EQ Can Help You Foster It.

Many organizations talk to their leaders about “creating workplace culture.” Some talk about it in the context of hiring, training, or values. Others in terms of work ethic, resilience, or “synergy.” The challenge with these approaches is that you can’t really create workplace culture. Culture is the sum of people, the ways they interact, and

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team emotional intelligence

A Story of Remarkable Team EQ: The Maiden Crew

The Trials. As a warm-up, just a month before the race in 1989, the Maiden team entered a short practice race. From the outset, Tracy (the captain) and Marie-Claude (the first mate) butted heads. Despite reporting to Tracy, Marie-Claude wielded her extra experience to make key decisions without Tracy’s approval. Their clashing boiled over when

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emotional intelligence strategies

7 Strategies That High EQ Leaders Use

When the pandemic shut their office down a week later, she was thrust into a tumultuous state of change as a new leader. Her company’s goals changed overnight, and the organization’s expectations of her team seemed to shift weekly. Her team sailed rapidly into uncharted territories, and for the first time in her life, Wilma

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10 High EQ Ways to Check in on a Struggling Coworker

The bad news about checking in remotely is that the environment is less under her control. When she calls Monty up, distractions are more likely, their usual shared meal or coffee is an impossibility, and a conversation-conducive location is no longer a given. The good news is that these elements are all secondary to Jeannine’s

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