At age thirteen, Bethany Hamilton was already deemed a prodigy destined for a career as a pro surfer. During a daily dawn patrol with her best friend Alana Blanchard at a reef break called Tunnels, a fourteen-foot tiger shark attacked her. She immediately lost her left arm to the bite, and by the time doctors […]
The Power of Resilience Read More »
Being adaptable isn’t an unreachable trait that you’re either born with or not. Many of the behaviors that make someone “adaptable” are closely tied to the personal competence side of emotional intelligence (EQ). By practicing the right EQ strategies and developing better habits, you can teach yourself to respond more nimbly to the all the
8 Habits of Highly Adaptable People Read More »
When you succeed at getting buy-in across the organization, the results give your people and your organization a competitive advantage: Not only are high EQ employees happier, more engaged, and higher performing, but also a positive cumulative effect begins to take hold. As EQ becomes a living and breathing part of company culture, people operate
How to Build Organizational Buy-in for EQ Read More »
A united team is often heralded as “the goal,” but swift agreement can also be a symptom of a bigger problem. 3 Strategies for Better Group Decision-Making Picture a marketing team tasked with putting together a new campaign. Within the first ten minutes of the meeting, someone senior pitches an idea for a video campaign,
Team Emotional Intelligence: Seeing Agreement as a Symptom, Not a Goal Read More »
What this example really shows is a high EQ extrovert. introvert vs extrovert On the opposite end of the spectrum, picture someone else: Also in sales, she is quieter, listens much more than she speaks, asks good questions, is passionate and knowledgeable about her product, and she has a really keen sense for how her
Do Extroverts Have Higher EQs Than Introverts? Read More »
Letting your emotions dictate what you say “Let’s not forget that the little emotions are the great captains of our lives and we obey them without realizing it.” -Vincent van Gogh When you react to your emotions in the moment, you are more likely to say something impulsive, half-baked, or not true to your values and
Nine Communication Mistakes You Might Be Making Read More »
Tai is falling prey to a common misconception about EQ: he thinks it can be boiled down to likability, social skills, and empathy. In reality, EQ is made up of a broader set of competencies. While Tai and his director both see how well-liked he is and attribute this to a high EQ, Tai’s EQ
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When we connected with Reid Swanson, a certified EQ trainer at a major southern Californian medical center, he shared exactly this sentiment with us: “As we move to virtual trainings,” he said, “I have a smaller budget this year than what I’d budgeted previous years. But especially with everything going remote and with all the
Better EQ, Better Performance Read More »
To succeed across this wide array of challenges and people, Barry needs an equally wide array of skills: He needs to be able to switch rapidly between clients and adjust his approach along the way. He needs to manage his stress through busy, high-stakes weeks. He also needs to communicate clearly, be persuasive, inspire clients,
3 Research-Backed Ways that EQ Drives Sales Performance Read More »
The Trials. As a warm-up, just a month before the race in 1989, the Maiden team entered a short practice race. From the outset, Tracy (the captain) and Marie-Claude (the first mate) butted heads. Despite reporting to Tracy, Marie-Claude wielded her extra experience to make key decisions without Tracy’s approval. Their clashing boiled over when
A Story of Remarkable Team EQ: The Maiden Crew Read More »
