There’s a viral phrase going around HR circles this year: “workslop.” It describes the specific hell of a coworker who sends you a suspiciously polished, oddly hollow email, which you then run through your own AI to decipher, before sending back a reply that they will, in turn, feed to their AI. One employee recently…
The Human Cost of Making Work Frictionless Read More »
If you’re in sales, you know the scenario all too well: the proposal is strong, the product fits the buyer’s needs, and they have the budget for it. Things are rolling along nicely until suddenly, the deal stalls. You’re met with the familiar objections: the price is too high, the timing isn’t right, the team…
The Real Reason Sales Deals Stall (Hint: It’s Not the Price) Read More »
People leave EQ training feeling something. They take notes. They have ah-ha moments. They write glowing reviews in the end of session survey. On the drive home, they think about a conversation they have been putting off for weeks. Then Monday arrives. The inbox is full. A meeting goes off the rails in a way…
What Behavior Change Really Looks Like After EQ Training Read More »
There’s a version of emotional intelligence that looks easy. You read the room, you say the right thing, you stay composed. It feels almost natural when things are going well: when your team is clicking, when the meeting ends on time, when no one is upset. That version isn’t the hard part. The hard part…
5 Emotional Intelligence Skills Leaders Need When Emotions Run High Read More »
Organizations today are investing heavily in technology, automation, and systems to improve performance. But performance, no matter how automated, still depends on people, and increasingly, on how effectively those people manage emotions, relationships, and pressure in the workplace. Emotional intelligence has become a core capability in this environment. It shapes how leaders lead, how teams…
9 High Emotional Intelligence Traits and What They Look Like in Real Life Read More »
You already know the feeling. The knot in your stomach before a hard conversation. The meeting that spirals before anyone can name what’s actually wrong. The exhausted team that keeps delivering despite a system that seems designed to slow them down. That feeling, the heat, the resistance, the drag, is friction. And it’s not random….
The Three Types of Friction Leaders Navigate Every Day Read More »
Amidst all the headlines warning that human skills in the workplace are rapidly being replaced by AI, an equal and opposite theme has subtly emerged: that AI is actually making human skills more important than ever. The key descriptor here is the word human. Yes, AI may replace many of the skills once performed by…
On February 4, 2026, I became #7408 in a project that’s been running longer than some people’s careers. I met Rob Lawless—a guy in Philadelphia on a mission to meet 10,000 people, one-on-one, for one hour, one person at a time. He started in 2015. No shortcuts. No “networking events.” Just a recurring vote for…
Emotional intelligence has become a core competency in modern leadership development. As organizations invest more heavily in EQ to improve performance, engagement, and overall company culture, one-off workshops no longer make the grade. Demand has grown for professionals who can facilitate emotional intelligence training at scale, and EQ certification programs are helping professionals meet that…
How to Choose the Right EQ Certification Program Read More »
Emotional intelligence has emerged as a vital workplace skill, and testing and improving EQ skills has become a popular development tool for individuals and organizations. You can find online quizzes for just about anything these days, and EQ is no exception. But not all emotional intelligence self-assessments are made equal, and the online landscape can…
Emotional Intelligence Self-Assessments: How to Measure and Boost EQ Read More »
