If you’ve ever walked out of a meeting with the sense that something important went unsaid, you already know what friction feels like. A little tension between colleagues is completely normal, and it often means people care about the work and want to get it right. The trouble comes when that tension goes unaddressed and…
Five Signs Team Friction Is Becoming a Performance Problem Read More »
There’s a viral phrase going around HR circles this year: “workslop.” It describes the specific hell of a coworker who sends you a suspiciously polished, oddly hollow email, which you then run through your own AI to decipher, before sending back a reply that they will, in turn, feed to their AI. One employee recently…
The Human Cost of Making Work Frictionless Read More »
Most leaders have been taught to treat friction as the enemy. We redesign processes to eliminate bottlenecks, smooth handoffs, and reduce resistance. We celebrate the org chart with the fewest approval steps and the org culture with the fewest meetings. We invest in software that promises to remove friction entirely, and we measure our own…
Great Leaders Don’t Eliminate Friction, They Work with It Read More »
We live in a paradoxical world that values alignment yet, at times, seems immensely misaligned. Economic uncertainty, technological advances, and social tension have been shifting more rapidly than ever. Individuals and organizations allocate varying levels of resources and support to achieve and sustain alignment in the current environment. That allocation is driven, in part, by…
Leading the Charge for Internal Alignment Read More »
In today’s rapidly evolving business landscape, traditional leadership qualities like strategic vision and technical expertise are no longer sufficient. Our 2025 State of EQ report found that leaders are striving to balance operational efficiency and cost reduction with the need to engage and retain their workforce, reflecting a dual focus on organizational sustainability and human-centric…
Are You Even a Leader If You Aren’t Using Emotional Intelligence? Read More »
High Self-Awareness People who have emotional intelligence tend to be acutely aware of their emotions, strengths, weaknesses, and triggers. This self-awareness allows them to navigate complex situations calmly, make informed decisions, and know how they impact other people. This includes knowing their emotions as they happen, rather than only in hindsight. Knowing your emotions as…
People Who Have Emotional Intelligence Tend To Have These 7 Habits Read More »
