As a leader at TalentSmartEQ, I helped design the “Developing EQ in Policing” program, a key component of modern de-escalation training used by law enforcement agencies across the country and in Canada. Agencies now provide EQ training for officers to address well-being, leadership, de-escalation, use of force, and recruitment. These hands-on EQ training programs include…
What is EQ in Action? TalentSmartEQ proudly presents “EQ in Action,” a suite of programs designed to help learners apply the EQ skills needed to address their biggest individual and organizational challenges and meet change and transformation head-on. For now, the EQ in Action suite is only available to TalentSmartEQ Certified Trainers. This suite is…
Effective management is crucial for the success of any organization. Today, organizations across the globe realize the significance of investing in management development training to cultivate strong leaders. In this blog post, we will look at management development programs and delve into the transformative power of emotional intelligence (EQ) as the preferred training solution. Emotional…
Emotional Intelligence training focuses on the outcomes that matter most to an organization at every level—from employees to leaders to the organization at large. Organizations: From Disconnected to Aligned The EQ Impact: All too often corporate training only happens at the top. However, if employees at every level have access to essential EQ skills, there…
Why Focus on Emotional Intelligence? Read More »
We often hear about Emotional Intelligence, but what exactly is it? Can it really impact our success? The answer is, yes! While the concept of emotions impacting success in both work and life began to emerge throughout the 70’s and 80’s, the concept of emotional intelligence (EQ) did not become mainstream until the 1990’s with…
What is Emotional Intelligence (EQ)? Read More »
The problem with change might be simpler than we tend to make it out to be. We often talk about change as an obstacle we must overcome. However, you’ve also heard it many times: change is constant. If we take a moment to fully absorb this truism, we’ll see that change is neither exceptional nor…
An Emotionally Intelligent Change Model Read More »
The Technical Manual for the Emotional Intelligence Appraisal reveals interesting findings from a study of more than 13,000 individuals worldwide. Employees from various job functions, in different organizations and countries, were asked to evaluate their emotional intelligence by answering 28 questions. Job functions included sales, marketing, finance, operations, customer service, human resources, information technology (IT), engineering,…
Emotional Intelligence and Job Function Read More »
Emotional intelligence (EQ) is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. Research with more than 500,000 people worldwide has shown that: 90% of top performers are high in EQ. EQ is responsible for 58% of job performance, yet…
Emotional Intelligence 2.0 Step By Step Read More »
If you are an emotionally intelligent manager, you work hard to have good relationships with your direct reports and are rewarded by your employer for doing so. You pick up on the moods of your people, and you’ve mastered the art of using your team’s collective feelings—both the sour and the irrationally exuberant—to create positive…
Why Your Coworkers Lack Emotional Intelligence Read More »
Four old friends head to dinner at their favorite restaurant to celebrate. After they consume their selections, with laughter and raised voices, the waiter heads over to clear the empty plates. Smiling as he catches the friends’ heightened mood, he offers to show them the evening’s desserts. One friend says, “Absolutely! Let’s keep the celebration…
How Emotional Intelligence Boosts Sales Read More »
