Public Workshops
Build the Emotional Intelligence Skills That Drive Performance
Emotional intelligence is a skill you can measure and develop—and when you do, you’ll see the impact in how you communicate, collaborate, and perform. In our workshops, you’ll strengthen the core EQ skills that fuel better relationships, stronger decisions, and improved results.
Benefits of Building Emotional Intelligence Skills
For Participants
- Gain confidence in handling challenging conversations and situations.
- Build resilience and respond more effectively under pressure.
- Strengthen your ability to connect with colleagues and clients.
- Leave with a practical development plan you can start using immediately.
For Organizations
- Increase engagement and retention by equipping employees with critical skills.
- Enhance leadership capacity at every level.
- Improve collaboration and communication within and across teams.
- Foster a culture of trust, adaptability, and high performance.
Mastering EQ Level 1
Mastering EQ Level 1 Course Overview
Our Mastering Emotional Intelligence® Level 1 course provides a strong foundation in the core skills that compose your EQ. Program participants learn how to develop emotional intelligence skills with simple, proven strategies for immediate and practical application.
Learning Outcomes
- Understand your current EQ strengths and opportunities with a personalized assessment.
- Explore the four core EQ skills—Self-Awareness, Self-Management, Social Awareness, and Relationship Management—in action.
- Practice proven strategies you can apply right away to navigate pressure, connect with others, and resolve challenges.
- Increase awareness of emotions and the role they play in your work and relationships.
- Discuss real-world examples—what works, what doesn’t, and how to move forward.
- Create a personalized EQ Development Plan to guide your growth beyond the workshop.
What You’ll Get
- Emotional Intelligence Appraisal® (Self Edition) with personalized scores, analysis, and recommended strategies.
- EQ Development Plan tailored to individual goals and areas of opportunity.
- Practice proven strategies you can apply right away to navigate pressure, connect with others, and resolve challenges.
- 16 EQ Lessons with video clips and analysis to bring learning to life.
- 6-month sustainability email series with reinforcement and practice reminders.
- Scheduled re-test with updated results and comparative analysis.
- Certificate of completion and digital badge.
Leading Through Friction
Leading Through Friction
Friction is inevitable in any organization where people are doing work that matters. Leading Through Friction gives leaders a framework to recognize what friction is telling them and respond with intention.
In this program, leaders actively work through high-pressure, time-bound scenarios that mirror real workplace friction—practicing how to slow down reactions, think clearly, and respond effectively in the moments that matter most.
Delivered virtually by our expert facilitators, the experience is designed to be immediately practical, relevant, and applicable to day-to-day leadership challenges.
What Participants Learn:
- Recognize friction early, before it escalates and impacts performance
- Identify where friction is showing up: internal, interpersonal, or systemic
- Regulate reactions and respond with intention under pressure
- Improve decision-making in complex, fast-moving situations
- Leverage friction to navigate tension, conflict, and ambiguity
- Drive alignment and action when priorities compete
- Collaborate with peers to map, diagnose, and respond to complex scenarios
- Reflect on your own patterns and tendencies when friction arises
What’s included
- Interactive, facilitator-led experience grounded in real leadership scenarios
- High-pressure friction simulations that mirror real workplace challenges
- The Friction Model: internal, interpersonal, and systemic friction
- Application of emotional intelligence skills in key leadership moments
- Video-based learning using film and TV to illustrate leadership in action
- Practical tools, frameworks, and job aids for ongoing application
Participants leave with practical strategies they can immediately apply with their teams.
Upcoming Courses
Take the next step toward stronger relationships, collaboration, and results.
Leading Through Friction
Tuesday, Sept 29, 2026
8:00 am – 2:00 pm PT (includes breaks)
Virtual
Mastering Emotional Intelligence® - Level 1
Wednesday, October 7, 2026
8:00 am – 3:00 pm PT
(includes 1 hour break for lunch)
Virtual