The EQ Movement - Webinar Series

Join The EQ Movement, our live webinar series, to learn valuable EQ skills and insights, discuss current workplace trends, and share best practices with industry experts, thought leaders and experienced learning and development trainers.

Friction Unfiltered

Friction Unfiltered: A Live Conversation with the Authors

9:00 am PDT/12:00 pm EDT
September 23, 2026

Friction is everywhere in leadership. It’s the conversation you’d rather avoid, the tension you can’t quite resolve, the change people are resisting, and the system that makes everything harder than it needs to be.

We often treat these moments as problems to eliminate. But what if they’re actually where some of our most important leadership happens?

To celebrate the release of Friction, join TalentSmartEQ CEO Howard Farfel for a candid live conversation with authors Maggie Sass, PhD, and Ross Blankenship, PhD.

Instead of another presentation about leadership, we’re taking the conversation behind the book. Maggie and Ross will share what surprised them most while writing Friction, the leadership assumptions they’ve reconsidered, where friction still challenges them personally, and what they hope leaders will do differently after reading the book.

We’ll also put their thinking to work on real friction. Bring the challenges you’re navigating and hear Maggie and Ross respond to situations submitted live by the audience.

Join us to:

  • Discover what Maggie and Ross learned, and unlearned about leadership, while writing Friction
  • Explore how to recognize what a moment of friction is asking of you
  • Hear practical perspectives on real leadership challenges submitted by attendees
  • Walk away with one thing you can do differently the next time leadership gets hard

Come for the conversation. Bring your leadership challenge. And help us celebrate the launch of Friction.

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