The EQ Movement - Webinar Series

Join The EQ Movement, our live webinar series, to learn valuable EQ skills and insights, discuss current workplace trends, and share best practices with industry experts, thought leaders and experienced learning and development trainers.

Trust Is an Emotion: How EQ Transforms Client Conversations and Relationships

9:00 am PDT/12:00 pm EDT
August 27, 2026

Most sales training focuses on what to say. This conversation is about something more fundamental: what the client is feeling and how that shapes everything from the first discovery call to the long-term relationship.

Emotional intelligence is the skill that separates the sales professional who knows their product cold from the one who consistently builds the trust that closes deals and keeps clients coming back. And yet it’s the skill most sales teams have never been formally trained on.

Join us for a candid conversation about the emotional side of sales — what the research shows, what it looks like in practice, and what you can start doing differently right now.

You’ll walk away with:

  • A framework for understanding the emotional dynamics in every client conversation
  • Practical strategies for building trust under pressure and across the full sales cycle
  • Skills to handle objections and difficult moments with more composure and less defensiveness
  • A clearer picture of how your own EQ is showing up in client relationships, internally and externally
  • Real-world perspective on what it looks like to bring EQ into a sales-driven organization

On Demand EQ Webinars

Seen, Heard, Valued: How Recognition Fuels Retention and Culture

Discover how emotionally intelligent recognition can transform your culture and boost retention in this dynamic discussion with leaders from Nourish, State Fund, and TalentSmartEQ.

The Untapped Power of Emotions at Work: Insights from New Leadership Research

Discover groundbreaking new research on how emotions shape workplace performance, engagement, and trust—and learn practical strategies for leading with emotional intelligence.

More Than the Sum: How EQ Builds High-Trust, High-Performing Teams

Discover how emotional intelligence can transform team culture and drive high performance through practical strategies, real-world examples, and the Mastering EQ for Teams framework.

L&D That Sticks: How to Drive Lasting Impact

Discover how to design emotionally intelligent L&D programs that drive lasting behavior change, featuring real-world insights from Vetcor’s leadership initiative.

Staying Power: How Emotionally Intelligent Leaders Retain Top Talent in Tough Times

Learn how emotionally intelligent leadership can boost retention, engagement, and loyalty—even during tough times.

Building Wellness and Results: The Power of EQ in Law Enforcement

Join law enforcement leaders to explore how emotional intelligence is transforming officer wellbeing, leadership under pressure, and community trust in policing.

Beyond Burnout: Resilience Strategies that Elevate the Patient Experience

Explore how leading healthcare systems, including Children's of Alabama and St. Elizabeth Healthcare, are using emotional intelligence strategies to combat burnout, re-engage staff, and elevate the patient experience.

Bridging the Gap: Leading with EQ in a Multi-Generational Workforce

Learn how emotionally intelligent leaders use EQ to bridge generational gaps, build trust, and lead diverse teams with purpose.

The Human Advantage: Emotional Intelligence in an AI-Transformed Workforce

Join TalentSmartEQ and guest speaker Alli Doll, Head of AI Transformation at Section, for an interactive webinar on how emotional intelligence and AI together can build more adaptable, resilient, and future-ready teams.

The Hidden Skill Solving Higher Ed’s Biggest Problems

Discover how emotional intelligence is helping education leaders reduce burnout, improve student engagement, and build more collaborative, resilient institutions.

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