The EQ Movement - Webinar Series
Join The EQ Movement, our live webinar series, to learn valuable EQ skills and insights, discuss current workplace trends, and share best practices with industry experts, thought leaders and experienced learning and development trainers.
When Leadership Gets Hard: How Emotionally Intelligent Leaders Respond in Tough Moments
Hard moments are unavoidable in leadership. The hard conversation you’ve been putting off, the team that’s lost trust, the system that’s burning people out, the decision that has no clean answer. Most leaders respond by going harder, getting faster, or pushing through.
But what if those moments aren’t obstacles to your leadership? What if they’re the whole job?
In this session, TalentSmartEQ’s Maggie Sass, PhD, and Ross Blankenship, PhD will be joined by a panel of leaders from across industries and levels of leadership to share real experiences of friction, and what they’ve learned from navigating it. Together, they’ll draw on insights from the upcoming book, Friction, to explore what emotionally intelligent leadership actually looks like when things get hard.
No matter where you lead or what you lead, friction shows up. This conversation will bring that reality to life — and give you practical ways to respond with intention rather than instinct.
You’ll learn:
- Why leadership is emotional work, and what that actually means in practice
- How friction shows up inside you, between people, and in the systems around you
- What leaders across different contexts have in common when the pressure is on
- Practical EQ strategies for navigating hard moments without going numb, blowing up, or shutting down
If you lead people, teams, or change, this session will give you a new lens on the moments that feel hardest — and the skills to meet them more effectively.
Can You Prove EQ Works? How to Measure Behavior Change and Impact
Organizations increasingly recognize that emotional intelligence drives better leadership, stronger teams, and improved performance. But when budgets are tight and expectations are high, HR and L&D leaders face an important question:
How do you prove it’s working?
In this webinar, we’ll explore the growing body of research linking EQ to critical business outcomes, from leadership effectiveness and employee engagement to collaboration, retention, and performance. We’ll share industry data and real-world examples that demonstrate the measurable impact of EQ development.
You’ll also learn practical approaches for measuring EQ growth and behavior change, including the role of assessments, EQ retests, and impact studies that track improvements in the workplace behaviors that matter most.
Joining us will be special guest speakers, who will share how their organizations implemented EQ development initiatives and the results they’ve seen across key metrics.
In this session, you’ll learn:
- What the latest research reveals about the business impact of EQ
- How to measure EQ growth through assessments and retesting
- Ways to evaluate behavior change and organizational impact over time
- Real-world examples of how organizations are linking EQ development to measurable outcomes
Whether you’re launching a new EQ initiative or looking to demonstrate the value of an existing program, you’ll leave with valuable data and proven approaches for measuring the impact of EQ development.
On Demand EQ Webinars
L&D That Sticks: How to Drive Lasting Impact
Staying Power: How Emotionally Intelligent Leaders Retain Top Talent in Tough Times
Building Wellness and Results: The Power of EQ in Law Enforcement
Beyond Burnout: Resilience Strategies that Elevate the Patient Experience
Bridging the Gap: Leading with EQ in a Multi-Generational Workforce
The Human Advantage: Emotional Intelligence in an AI-Transformed Workforce
The Hidden Skill Solving Higher Ed’s Biggest Problems
Leading with EQ: Balancing Efficiency with People-Centric Leadership
The Resilience Toolkit: 6 Practical Strategies for Uncertain Times
Leading with EQ: Balancing Efficiency with People-Centric Leadership
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