The EQ Movement - Webinar Series

Hard moments are unavoidable in leadership. The hard conversation you’ve been putting off, the team that’s lost trust, the system that’s burning people out, the decision that has no clean answer. Most leaders respond by going harder, getting faster, or pushing through.

But what if those moments aren’t obstacles to your leadership? What if they’re the whole job?

In this session, TalentSmartEQ’s Maggie Sass, PhD, and Ross Blankenship, PhD will be joined by a panel of leaders from across industries and levels of leadership to share real experiences of friction, and what they’ve learned from navigating it. Together, they’ll draw on insights from the upcoming book, Friction, to explore what emotionally intelligent leadership actually looks like when things get hard.

No matter where you lead or what you lead, friction shows up. This conversation will bring that reality to life — and give you practical ways to respond with intention rather than instinct.

You’ll learn:

• Why leadership is emotional work, and what that actually means in practice
• How friction shows up inside you, between people, and in the systems around you
• What leaders across different contexts have in common when the pressure is on
• Practical EQ strategies for navigating hard moments without going numb, blowing up, or shutting down

If you lead people, teams, or change, this session will give you a new lens on the moments that feel hardest — and the skills to meet them more effectively.