The EQ Movement - Webinar Series

Join The EQ Movement, our live webinar series, to learn valuable EQ skills and insights, discuss current workplace trends, and share best practices with industry experts, thought leaders and experienced learning and development trainers.

Leading Through Friction

Leading Through Friction: The EQ Skills Great Leaders Need

9:00 am PST/12:00 pm EST
May 28, 2026

Friction is a natural part of leadership—showing up in hard conversations, team tension, uncertainty, and change. But most leaders are taught to avoid or eliminate it.

What if friction isn’t the problem?

In this session, TalentSmartEQ’s Maggie Sass, PhD, and Ross Blankenship, PhD will share insights and a practical framework from their upcoming book, Friction, which serves as the foundation for our new program, Leading Through Friction.

Together, we’ll explore a new perspective: that friction is actually where leadership happens. We’ll unpack how emotional intelligence enables leaders to navigate the moments that matter most.

You’ll learn:

  • Why trying to eliminate friction can limit leadership effectiveness
  • How to recognize friction as a signal, not a barrier
  • The three types of friction leaders face: internal, interpersonal, and systemic
  • Practical EQ strategies to navigate tension, build trust, and lead through challenges

If you’re leading people, change, or performance in today’s environment, this session will help you turn friction into one of your most powerful leadership tools.

On Demand EQ Webinars

Executive Overview: Transforming Law Enforcement Leadership, Officer Well-Being, and Community Relations through EQ

Join us an in-depth webinar, “Executive Overview: Transforming Law Enforcement Leadership, Officer Well-Being, and Community Relations through EQ,” where we’ll focus on TalentSmartEQ's groundbreaking EQ in Policing training program, which is redefining the way law enforcement approaches leadership, communication, and community relations.

Boost Patient Care and HCAHPS Scores with Emotional Intelligence

Join us for this exclusive webinar, “Boost Patient Care and HCAHPS Scores with Emotional Intelligence,” where we’ll focus on how Emotional Intelligence (EQ) can help to improve patient satisfaction, foster collaboration, and enhance leadership.

The 2025 State of EQ Report: Priorities, Challenges, and the Power of Relationships

Join us for this kickoff webinar, “The 2025 State of EQ Report: Priorities, Challenges, and the Power of Relationships,” where we’ll dive into the key insights from the 2025 State of EQ Report, offering a comprehensive overview of the top priorities and challenges organizations face today.

How to Stay Healthier in Mind, Body & Spirit

TalentSmartEQ explores the essential role emotional intelligence plays in mental and physical health with two guests from Air National Guard.

What’s Your EQ? Assess, Improve, and Grow in the New Year

Join us for an exclusive webinar, “What’s Your EQ? Assess, Improve, and Grow in the New Year,” where you’ll learn how to read our Emotional Intelligence Appraisal results to assess your current EQ and learn how to create a development plan to make this your best year yet.

Learn How to Embrace Change & Tackle Tough Conversations with EQ

Whether you're looking to enhance your ability to adapt in times of change or improve your communication in high-stakes conversations, take this opportunity to learn how EQ can transform your approach to daily challenges and drive success.

Learn to Build Resilience and Listening Skills Through Emotional Intelligence

Take this opportunity to learn how emotional intelligence can enhance your ability to listen deeply, foster stronger connections, and build resilience to navigate workplace challenges.

Emotional Intelligence & Workplace Performance

Join us to learn how the foundational skill of EQ has immediate and positive impact on key competency areas that are critical to workplaces.

EQ in Action: Navigating Workplace Challenges with Emotional Intelligence

Applying an EQ lens to develop these critical skills is important for achieving individual success, building high-performing teams, and driving the health and growth of your business.

Harnessing Sales Success with the Power of Emotional Intelligence

Join us for an insightful discussion on how Emotional Intelligence (EQ) can be a game-changer for sales teams, fostering stronger client relationships and driving revenue.

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