The EQ Movement - Webinar Series

Join The EQ Movement, our live webinar series, to learn valuable EQ skills and insights, discuss current workplace trends, and share best practices with industry experts, thought leaders and experienced learning and development trainers.

The Conversations Leaders Delay Most

The Conversations Leaders Delay Most—and Why They Usually Get Worse

9:00 am PT/12:00 pm ET
November 19, 2026

Difficult conversations are an unavoidable part of leadership. Whether it’s delivering tough feedback, addressing performance issues, or navigating a conflict with a colleague, leaders often put off the discussions they know they need to have. But avoiding these conversations rarely makes the problem go away. More often, tension builds, misunderstandings grow, and trust erodes.

Join TalentSmartEQ for a practical discussion about why high-stakes conversations can be so challenging and how emotional intelligence helps leaders navigate tension and communicate with greater confidence, clarity and empathy.

In this session, you’ll learn:

  • Why leaders avoid difficult conversations
  • How emotions, assumptions, and defensiveness can derail even well-intentioned conversations
  • Practical EQ strategies for preparing for and navigating high-stakes discussions
  • How to deliver feedback that builds accountability without damaging trust
  • Real-world insights into how organizations are equipping leaders to handle difficult conversations more effectively

Whether you’re preparing for year-end performance reviews, managing challenging team dynamics, or simply looking to communicate more effectively, you’ll leave with practical strategies to turn difficult conversations into opportunities for greater clarity, trust, and growth.

On Demand EQ Webinars

Difficult People, Team Drama, and Workplace Friction: What Great Leaders Do Differently

Learn how emotionally intelligent leaders address workplace friction before it becomes toxic and undermines team performance.

Friction Unfiltered: A Live Conversation with the Authors

Join us for a candid conversation with Friction authors Maggie Sass, PhD, and Ross Blankenship, PhD, about how leaders can recognize, navigate, and learn from the moments of friction.

Your AI Investment Isn’t Paying Off. Here’s Why.

Join us for a research-based conversation on the friction AI creates in organizations, why it derails transformation, and what emotionally intelligent leaders do differently.

Trust Is an Emotion: How EQ Transforms Client Conversations and Relationships

Discover how emotional intelligence helps sales professionals build trust, navigate difficult conversations, and create stronger client relationships.

Can You Prove EQ Works? How to Measure Behavior Change and Impact

Learn practical approaches for measuring EQ growth and behavior change, including the role of assessments, EQ retests, and impact studies that track improvements in the workplace behaviors that matter most.

When Leadership Gets Hard: How Emotionally Intelligent Leaders Respond in Tough Moments

This webinar explores how emotionally intelligent leaders navigate difficult conversations, team friction, and high-pressure decisions with greater trust, self-awareness, and resilience—turning hard moments into opportunities for stronger leadership and performance.

Leading Through Friction: The EQ Skills Great Leaders Need

This webinar explores how emotional intelligence helps leaders reframe and navigate friction—turning everyday challenges like conflict, uncertainty, and change into opportunities for stronger leadership and impact.

The Human Side of Mission Success

Join us for a Military Symposium featuring senior leaders from across the armed forces as they share real-world experiences and practical insights on strengthening the human skills that support readiness and long-term effectiveness.

Why Behavior Change Is So Hard and What Actually Makes New Skills Stick

This webinar explores why turning learning into lasting behavior change is so challenging, and how practice, reinforcement, and leadership behaviors can help new skills like EQ truly stick.

From Intent to Impact: Aligning Leader Development with What Teams Experience

Discover why leaders often focus on the wrong behaviors and learn how to close the gap between intent and impact using multi-rater EQ data from more than 23,000 professionals.
1 2 3 4 5 6 7 8 9 10

Subscribe Today

Subscribe to our EQ Insights newsletter for the latest research, trends and insights on the impact of emotional intelligence.

By completing this form, you consent to receive marketing communications. See our privacy policy.