The Trials. As a warm-up, just a month before the race in 1989, the Maiden team entered a short practice race. From the outset, Tracy (the captain) and Marie-Claude (the first mate) butted heads. Despite reporting to Tracy, Marie-Claude wielded her extra experience to make key decisions without Tracy’s approval. Their clashing boiled over when […]
A Story of Remarkable Team EQ: The Maiden Crew Read More »
As organizations increasingly invest in emotional intelligence (EQ) skills training, what should they do about this important fact? The bulk of work at organizations is done by teams, and teams are made up of people with varying levels of emotional intelligence. The answer is clear: Offer your teams the opportunity to develop emotional intelligence skills
The Case for Team Emotional Intelligence (Team EQ) Read More »
Beneath each of these final outcomes, the team engages in a whole symphony of interactions, crowded with conversations, thoughts, and feelings between people. Imagine, for example, a patient in a hospital whose journey begins at the front desk, then transitions to nurses for preliminary testing and to a doctor for diagnosis (the list can quickly
What You Can Do To Raise Your Team’s Emotional Intelligence Read More »
The way a leader shows up to work emotionally sets the tone for everyone around them. So much so, that your boss’s mood can not only make or break the rest of your day, but it can also affect your and your whole team’s performance. leading A UC Riverside study found that employees don’t just
Leading Through a Crisis with Emotional Intelligence Read More »
