Financial Services

How Do You Stack Up? EQ Trends by Industry

Rolling Stones guitarist Bill Wyman was once asked, “What is the question you get asked the most?” Wyman replied, “That’s the question I get asked the most.” At TalentSmartEQ®, the question we get asked the most is simple: “What is considered ‘normal’?” The question is usually phrased, “What are the average emotional intelligence scores in […]

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Emotional Intelligence and Job Function

The Technical Manual for the Emotional Intelligence Appraisal reveals interesting findings from a study of more than 13,000 individuals worldwide. Employees from various job functions, in different organizations and countries, were asked to evaluate their emotional intelligence by answering 28 questions. Job functions included sales, marketing, finance, operations, customer service, human resources, information technology (IT), engineering,

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