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Dr. Jean Greaves

Responding with Emotional Intelligence When Your Values Are Violated

Leave a Comment / Beliefs & Values, Well-Being /

In TalentSmartEQ’s emotional intelligence (EQ) training programs, we often get questions about beliefs. People want to know whether a person’s beliefs play a role in their EQ. Here’s how to think about this important question. We typically uphold beliefs as absolute truths, whether or not they can be proven. One employee may believe that “everyone […]

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How Do You Stack Up? EQ Trends by Industry

Leave a Comment / Financial Services, Government, Healthcare, Productivity & Performance /

Rolling Stones guitarist Bill Wyman was once asked, “What is the question you get asked the most?” Wyman replied, “That’s the question I get asked the most.” At TalentSmartEQ®, the question we get asked the most is simple: “What is considered ‘normal’?” The question is usually phrased, “What are the average emotional intelligence scores in

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How Emotional Intelligence Boosts Sales

Leave a Comment / Emotional Intelligence Strategies & Solutions, Sales /

Four old friends head to dinner at their favorite restaurant to celebrate. After they consume their selections, with laughter and raised voices, the waiter heads over to clear the empty plates. Smiling as he catches the friends’ heightened mood, he offers to show them the evening’s desserts. One friend says, “Absolutely! Let’s keep the celebration

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