The EQ Movement - Webinar Series
Join The EQ Movement, our live webinar series, to learn valuable EQ skills and insights, discuss current workplace trends, and share best practices with industry experts, thought leaders and experienced learning and development trainers.
The Conversations Leaders Delay Most—and Why They Usually Get Worse
Difficult conversations are an unavoidable part of leadership. Whether it’s delivering tough feedback, addressing performance issues, or navigating a conflict with a colleague, leaders often put off the discussions they know they need to have. But avoiding these conversations rarely makes the problem go away. More often, tension builds, misunderstandings grow, and trust erodes.
Join TalentSmartEQ for a practical discussion about why high-stakes conversations can be so challenging and how emotional intelligence helps leaders navigate tension and communicate with greater confidence, clarity and empathy.
We are joined by Helen Landwehr, Senior Manager Learning & Development at Ardagh Group, who shares how their organization is preparing leaders to navigate difficult conversations, deliver meaningful feedback, and build stronger relationships and teams.
In this session, you’ll learn:
- Why leaders avoid difficult conversations
- How emotions, assumptions, and defensiveness can derail even well-intentioned conversations
- Practical EQ strategies for preparing for and navigating high-stakes discussions
- How to deliver feedback that builds accountability without damaging trust
- Real-world insights into how organizations are equipping leaders to handle difficult conversations more effectively
Whether you’re preparing for year-end performance reviews, managing challenging team dynamics, or simply looking to communicate more effectively, you’ll leave with practical strategies to turn difficult conversations into opportunities for greater clarity, trust, and growth.
Making the Case for EQ in 2027: How to Get Leadership Buy-In and Drive Real Impact
As organizations plan for 2027, AI is transforming how work gets done and raising the stakes for effective leadership. But technology alone won’t deliver the results organizations expect. Success also depends on people—their ability to navigate change, collaborate, build trust, and adapt to new ways of working.
These human skills have never been more important. Yet for many HR and L&D professionals, recognizing the value of emotional intelligence is only half the battle. The bigger challenge is convincing senior leadership to prioritize it.
Join TalentSmartEQ for a practical conversation about building the business case for EQ and securing the executive support needed to strengthen leadership capabilities, workplace culture, and organizational performance in 2027.
We’ll be joined by Milica Vincent, Learning & Performance Manager, First Land Services, who will share insights from her experience championing EQ initiatives at Volkswagen and First Land Services. She’ll discuss how she’s approached gaining leadership buy-in, overcoming resistance, and building support for developing emotionally intelligent leaders and healthier workplace cultures.
In this session, we’ll explore:
- Why EQ and human skills are becoming even more critical as AI reshapes the workplace
- How to connect EQ development to business priorities, from navigating change and improving collaboration to strengthening performance
- Practical strategies for gaining executive buy-in, securing resources, and overcoming common objections
- How to move beyond one-time training to build sustainable leadership capabilities across an organization
- Real-world lessons from successfully championing EQ initiatives and building organizational support
Whether you’re introducing EQ to your organization or looking to expand an existing initiative, you’ll leave with practical ideas for making the business case, building leadership support, and putting EQ at the center of your 2027 development strategy.
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