Ross Blankenship

How Leaders Turn Tension into Trust

How Leaders Turn Emotional Tension into Trust, Alignment, and Profits

A few years ago, researchers at the Center for Creative Leadership studied more than 6,700 managers across 38 countries and found something that sounds, at first, almost too simple: empathetic leaders are higher performers. That is, managers rated higher on empathy by their direct reports were also rated as stronger performers by their own bosses….

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generational leadership

Who You Are Is How You Lead: A Generational Leadership Challenge

Picture this: You’re giving feedback to your team. You’re doing it exactly the way you learned to do at that expensive leadership training you once went to. You’ve set the context, made a direct comment about the behavior you observed and the impact of that behavior, and you’re establishing clear expectations for going forward. This…

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