Thereâs an enormous amount of research suggesting that emotional intelligence (EQ) is critical to your performance at work. TalentSmartEQ has tested the EQ of more than a million people and found that it explains 58% of success in all types of jobs.
People with high EQs make $29,000 more annually than people with low EQs. Ninety percent of top performers have high EQs, and a single-point increase in your EQ adds $1,300 to your salary. I could go on and on.
Suffice it to say, emotional intelligence is a powerful way to focus your energy in one direction with tremendous results.
But thereâs a catch. Emotional intelligence wonât do a thing for you if you arenât genuine.
A recent study from the Foster School of Business at the University of Washington found that people donât accept demonstrations of emotional intelligence at face value. Theyâre too skeptical for that. They donât just want to see signs of emotional intelligence. They want to know that itâs genuineâthat your emotions are authentic.
According to lead researcher Christina Fong, when it comes to your coworkers,
âThey are not just mindless automatons. They think about the emotions they see and care whether they are sincere or manipulative.â
The same study found that sincere leaders are far more effective at motivating people because they inspire trust and admiration through their actions, not just their words. Many leaders say that authenticity is important to them, but genuine leaders walk their talk every day.
Itâs not enough to just go through the motions, trying to demonstrate qualities that are associated with emotional intelligence. You have to be genuine.
You can do a gut check to find out how genuine you are by comparing your own behavior to that of people who are highly genuine. Consider the hallmarks of genuine people and see how you stack up.
âAuthenticity requires a certain measure of vulnerability, transparency, and integrity,â âJanet Louise Stephenson
1. Genuine people donât try to make people like them. Genuine people are who they are. They know that some people will like them, and some wonât. And theyâre okay with that. Itâs not that they donât care whether or not other people will like them but simply that theyâre not going to let that get in the way of doing the right thing. Theyâre willing to make unpopular decisions and to take unpopular positions if thatâs what needs to be done.
Since genuine people arenât desperate for attention, they donât try to show off. They know that when they speak in a friendly, confident, and concise manner, people are much more attentive to and interested in what they have to say than if they try to show that theyâre important. People catch on to your attitude quickly and are more attracted to the right attitude than what or how many people you know.
2. They donât pass judgment. Genuine people are open-minded, which makes them approachable and interesting to others. No one wants to have a conversation with someone who has already formed an opinion and is not willing to listen.
Having an open mind is crucial in the workplace, as approachability means access to new ideas and help. To eliminate preconceived notions and judgment, you need to see the world through other peopleâs eyes. This doesnât require you to believe what they believe or condone their behavior; it simply means you quit passing judgment long enough to truly understand what makes them tick. Only then can you let them be who they are.
3. They forge their own paths. Genuine people donât derive their sense of pleasure and satisfaction from the opinions of others. This frees them up to follow their own internal compasses. They know who they are and donât pretend to be anything else. Their direction comes from within, from their own principles and values. They do what they believe to be the right thing, and theyâre not swayed by the fact that somebody might not like it.
4. They are generous. Weâve all worked with people who constantly hold something back, whether itâs knowledge or resources. They act as if theyâre afraid youâll outshine them if they give you access to everything you need to do your job. Genuine people are unfailingly generous with whom they know, what they know, and the resources they have access to. They want you to do well more than anything else because theyâre team players and theyâre confident enough to never worry that your success might make them look bad. In fact, they believe that your success is their success.
5. They treat EVERYONE with respect. Whether interacting with their biggest clients or servers taking their drink orders, genuine people are unfailingly polite and respectful. They understand that no matter how nice they are to the people they have lunch with, itâs all for naught if those people witnesses them behaving badly toward others. Genuine people treat everyone with respect because they believe theyâre no better than anyone else.
6. They arenât motivated by material things. Genuine people donât need shiny, fancy stuff in order to feel good. Itâs not that they think itâs wrong to go out and buy the latest and greatest items to show off their status; they just donât need to do this to be happy. Their happiness comes from within, as well as from the simpler pleasuresâsuch as friends, family, and a sense of purposeâthat make life rich.
7. They are trustworthy. People gravitate toward those who are genuine because they know they can trust them. It is difficult to like someone when you donât know who they really are and how they really feel. Genuine people mean what they say, and if they make a commitment, they keep it. Youâll never hear a truly genuine person say, âOh, I just said that to make the meeting end faster.â You know that if they say something, itâs because they believe it to be true.
8. They are thick-skinned. Genuine people have a strong enough sense of self that they donât go around seeing offense that isnât there. If somebody criticizes one of their ideas, they donât treat this as a personal attack. Thereâs no need for them to jump to conclusions, feel insulted, and start plotting their revenge. Theyâre able to objectively evaluate negative and constructive feedback, accept what works, put it into practice, and leave the rest of it behind without developing hard feelings.
9. They put away their phones. Nothing turns someone off to you like a mid-conversation text message or even a quick glance at your phone. When genuine people commit to a conversation, they focus all of their energy on the conversation. You will find that conversations are more enjoyable and effective when you immerse yourself in them. When you robotically approach people with small talk and are tethered to your phone, this puts their brains on autopilot and prevents them from having any real affinity for you. Genuine people create connection and find depth even in short, everyday conversations. Their genuine interest in other people makes it easy for them to ask good questions and relate what theyâre told to other important facets of the speakerâs life.
10. They arenât driven by ego. Genuine people donât make decisions based on their egos because they donât need the admiration of others in order to feel good about themselves. Likewise, they donât seek the limelight or try to take credit for other peopleâs accomplishments. They simply do what needs to be done without saying, âHey, look at me!â
11. They arenât hypocrites. Genuine people practice what they preach. They donât tell you to do one thing and then do the opposite themselves. Thatâs largely due to their self-awareness. Many hypocrites donât even recognize their mistakes. Theyâre blind to their own weaknesses. Genuine people, on the other hand, fix their own problems first.
12. They donât brag. Weâve all worked with people who canât stop talking about themselves and their accomplishments. Have you ever wondered why? They boast and brag because theyâre insecure and worried that if they donât point out their accomplishments, no one will notice. Genuine people donât need to brag. Theyâre confident in their accomplishments, but they also realize that when you truly do something that matters, it stands on its own merits, regardless of how many people notice or appreciate it.
Bringing It All Together
Genuine people know who they are. They are confident enough to be comfortable in their own skin. They are firmly grounded in reality, and theyâre truly present in each moment because theyâre not trying to figure out someone elseâs agenda or worrying about their own.
ABOUT THE AUTHOR:
Travis Bradberry, Ph.D.
Dr. Travis Bradberry is the award-winning coauthor of Emotional Intelligence 2.0 and the cofounder of TalentSmartEQÂź the worldâs leading provider of emotional intelligence tests and training serving more than 75% of Fortune 500 companies. His bestselling books have been translated into 25 languages and are available in more than 150 countries.
Dr. Bradberry is a LinkedIn Influencer and a regular contributor to Forbes, Inc., Entrepreneur, The World Economic Forum, and The Huffington Post. He has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Fast Company, USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.