Jeannine notices her coworker Monty has seemed off the last two weeks. Monty’s known on the team for being especially stylish, organized, and loud in a fun way. Lately he’s a bit less put together. The left side of his hair appears disheveled, he arrives late, and he appears on Zoom in the same shirt […]
10 High EQ Ways to Check in on a Struggling Coworker Read More »
Andrea managed to find a new project management position at a large pharmaceutical company despite the challenging job environment of COVID-19. She had been laid off in March, and she wasn’t quite sure what to expect during an onboarding process. Turns out her new company takes onboarding seriously. They run an official process with a
Emotional Intelligence (EQ): The Bridge from Diversity to Inclusion Read More »
A team’s performance is measured most often by the things they accomplish as a group—a new product developed, a crisis managed, or a patient’s satisfaction. How to increase emotional intelligence Beneath each of these final outcomes, the team engages in a whole symphony of interactions, crowded with conversations, thoughts, and feelings between people. Imagine, for
What You Can Do To Raise Your Team’s Emotional Intelligence Read More »
What makes our empathy wane and what to do about it. In last week’s blog, we discussed how emotions can switch off our empathy for people around us, causing us to say or do things that go against our values and beliefs. We may do things like yell at a customer service rep when mad
The Empathy Switch: How to Turn It On When You Don’t Feel Like It. Read More »
Empathy is so essential to how we interact as people that even brief lapses can be hurtful to the people we work with and live with in our communities. Last year one of our training participants shared an all too familiar hectic workday story that illustrates what we mean by a brief lapse of empathy.
Two Important Ways Emotions Can Erode Empathy Read More »
In a deck of tarot cards, one card shows a collapsing tower. The collapsing tower represents the danger of building something on a false premise. No matter how much work we put into something—a relationship, a company, an idea—it’s inevitably going to come crashing down if the work was built on a flimsy foundation. When
Understanding Self-Awareness Inside and Out Read More »
Few things are as costly as employees feeling disconnected from where they work, and with the sudden shift to remote work during COVID-19 this is a more pressing concern than ever. While remote work can be and often is a smooth and flexible process, it does present some legitimate concerns, especially when rolled out quickly
The Power of Feedback, Especially Now Read More »
Motivation tends to feel like something you either have or don’t you have, you feel or you don’t feel, but research shows that most issues of motivation are really issues of negative emotions. self motivation As we’re faced with a task, negative emotions like anxiety, boredom, fear, self-doubt, frustration, and insecurity inevitably surface. Procrastination from
How to Self-Motivate Through Distraction and Change Read More »
There’s so much pain and raw emotion in our communities and across the world right now. And when our emotions reach a certain degree of intensity, we lose our ability to focus or think rationally. Our emotions consume us, and these overwhelming feelings make day-to-day life more difficult than ever. managing emotions Some of the
3 Simple Steps to Manage Overwhelming Emotions Read More »
The way a leader shows up to work emotionally sets the tone for everyone around them. So much so, that your boss’s mood can not only make or break the rest of your day, but it can also affect your and your whole team’s performance. leading A UC Riverside study found that employees don’t just
Leading Through a Crisis with Emotional Intelligence Read More »
