Bridging the Gap: Leading with EQ in a Multi-Generational Workforce

Today’s workforce spans four generations: Boomers, Gen X, Millennials, and Gen Z. Each with its own values, expectations, and communication styles. While this generational diversity offers strength, it also presents a unique leadership challenge: how do you bridge the gaps in trust, communication, and collaboration without alienating any group?

From feedback preferences to ideas of loyalty and purpose, generational differences can lead to misalignment, friction, and missed opportunities for connection. Addressing these dynamics takes more than a standard approach; it requires emotionally intelligent leadership that can adapt, listen, and build trust across diverse experiences.

In this timely and practical webinar, we’ll explore how leaders are using EQ skills like empathy, self-awareness, and social awareness to navigate generational dynamics. Join Dr. Maggie Sass, EVP of Research, Content & Professional Services and Dr. Ross Blankenship, a leadership expert and entrepreneur, as they share real-world examples, actionable strategies, and insights into how emotionally intelligent leadership creates shared purpose across age and experience.