importance of empathy

The Empathy Switch: How to Turn It On When You Don’t Feel Like It.

What makes our empathy wane and what to do about it. In last week’s blog, we discussed how emotions can switch off our empathy for people around us, causing us to say or do things that go against our values and beliefs. We may do things like yell at a customer service rep when mad […]

The Empathy Switch: How to Turn It On When You Don’t Feel Like It. Read More »