At the end of 2008, TalentSmartEQ evaluated how the collective EQ of the U.S. population had changed since 2003 and discovered a substantial increase in the emotional intelligence of the U.S. workforce between 2003 and 2007. Skeptics might be tempted to discount a four-point increase in five years but consider the impact a seemingly small temperature increase say one or two degrees has upon our ecosystem. The same is true with human behavior in the workplace, where the frozen poles of low emotional intelligence were starting to melt. But then, in 2008, for the first time since we began tracking it–collective emotional intelligence dropped, underscoring just how susceptible to change these skills truly are. Click below to read more on the environmental trends and their impact at scale.