By Dr. Jean Greaves Five years ago, I was meeting with an executive from a global financial services firm who revealed to me, “I can handle most types of complaint calls, but if the complainer implies that I am the problem, I get defensive and my chest turns red and flashes hot. Fortunately for me, […]
People Don’t Feel the Same Way Read More »
By Dr. Travis Bradberry & Lac D. Su, M.S. Why is it that some leaders get so much from the 360º process, while others just seem to get defensive and learn very little? What a leader gleans from 360º feedback has everything to do with how he/she is coached through the fear of the unknown. Take Bruce,
Fear of the Unknown: Don’t Let it Sabotage Your 360 Read More »
My last article, How Successful People Stay Calm, really struck a nerve. It was one of the most popular pieces in the 12-year history of the TalentSmartEQ newsletter, and it has been read more than a million times on my Forbes blog. The trick is that managing your emotions is as much about what you won’t
9 Things Emotionally Intelligent People Won’t Do Read More »
Body language provides an amazing amount of information on what other people are thinking if you know what to look for.
8 Great Tricks For Reading People’s Body Language Read More »
Intelligence, or IQ, isn’t what you know, but rather the pace at which you acquire new information. Longitudinal studies have shown that IQ is fixed at an early age, so you’re stuck with what you’ve got.
5 Signs You’re Much Smarter Than Average Read More »
