Can You Prove EQ Works? How to Measure Behavior Change and Impact

Organizations increasingly recognize that emotional intelligence drives better leadership, stronger teams, and improved performance. But when budgets are tight and expectations are high, HR and L&D leaders face an important question:

How do you prove it’s working?

In this webinar, we’ll explore the growing body of research linking EQ to critical business outcomes, from leadership effectiveness and employee engagement to collaboration, retention, and performance. We’ll share industry data and real-world examples that demonstrate the measurable impact of EQ development.

You’ll also learn practical approaches for measuring EQ growth and behavior change, including the role of assessments, EQ retests, and impact studies that track improvements in the workplace behaviors that matter most.

We’re also excited to welcome Renee Alexander, Director of Talent & Organizational Development at Prisma Health, who will share how Prisma Health has embedded emotional intelligence into its leadership development programs, the metrics they measure, and the impact they’ve seen—from improvements in EQ skills and leadership development to meaningful business outcomes.

In this session, you’ll learn:

• What the latest research reveals about the business impact of EQ
• How to measure EQ growth through assessments and retesting
• Ways to evaluate behavior change and organizational impact over time
• How Prisma Health measures the impact of its EQ initiative and the lessons learned along the way

Whether you’re launching a new EQ initiative or looking to demonstrate the value of an existing program, you’ll leave with valuable data and proven approaches for measuring the impact of EQ development.