ROI from TalentSmartEQ Emotional Intelligence Training
TalentSmartEQ’s Mastering Emotional Intelligence training program is a sound investment that yields significant improvements in behaviors that are critical to your bottom line. Consider these gains our clients realized from utilizing the program . .
What is it about EQ skills that impact a person’s job performance?
Whether we are aware of them or not, emotions surface in everything we think, do, and say each day. Awareness of our own emotions and tendencies (Self-Awareness), open doors for us to manage ourselves more effectively (SelfManagement) by making better decisions, and responding to challenges productively and proactively. Awareness of the emotions in other people (Social Awareness), including unspoken cues, enables us to influence others and build
and deepen relationships more effectively (Relationship Management). Employees who increase their EQ skills increase their ability to communicate effectively, make good decisions, handle conflict, be a team player, respond to change well, handle stress better, and provide top-notch
customer service.
Perhaps the best thing about emotional intelligence is that it’s a highly flexible skill. With practice, people who measure low in EQ can work to improve a specific EQ skill within 6 months to a year. During the last two decades, research shows that people who develop their emotional intelligence tend to be successful on the job because the two go hand in hand. These findings hold true for people in a variety of professions across industries, at all levels, all over the world. Emotional intelligence skills are integral to performing well on the job.
What is it about EQ skills that impact a person’s job performance?
Whether we are aware of them or not, emotions surface in everything we think, do, and say each day. Awareness of our own emotions and tendencies (Self-Awareness), open doors for us to manage ourselves more effectively (Self Management) by making better decisions, and responding to challenges productively and proactively. Awareness of the emotions in other people (Social Awareness), including unspoken cues, enables us to influence others and build and deepen relationships more effectively (Relationship Management). Employees who increase their EQ skills increase their ability to communicate effectively, make good decisions, handle conflict, be a team player, respond to change well, handle stress better, and provide top-notch
customer service.
Perhaps the best thing about emotional intelligence is that it’s a highly flexible skill. With practice, people who measure low in EQ can work to improve a specific EQ skill within 6 months to a year. During the last two decades, research shows that people who develop their emotional intelligence tend to be successful on the job because the two go hand in hand. These findings hold true for people in a variety of professions across industries, at all levels, all over the world. Emotional intelligence skills are integral to performing well on the job.
LEADERS
Leaders at a top-five US government agency experienced a 63% improvement in the depth and quality of their relationships with their coworkers. At a Fortune 500 consumer products company, 100% of senior leaders experienced solid gains in their performance, including significant bottom-line improvements for their areas of responsibility. Leaders at one of the largest US not-for-profit health systems experienced a:
93%
improvement in their ability to handle conflict effectively.
57%
improvement in their ability to deal effectively with change.
54%
improvement in their ability to communicate clearly and effectively.
Senior leaders at a leading US research university experienced a 35% improvement in their ability to keep emotional outbursts from hindering their performance. Leaders from the finance industry experienced a 30% improvement in the quality of their decision-making.
ENGINEERS
Engineers at a Fortune 200 defense contractor experienced a:
40%
improvement in their ability to handle change effectively.
26%
improvement in the quality of their relationships with their coworkers.
Engineers at a large US government agency experienced a 20% improvement in their ability to show flexibility in a challenging working environment.
SALESPEOPLE
alespeople from multiple Fortune 400 pharmaceutical companies experienced a 31% improvement in the quality of their relationships with their customers due to increased empathy, understanding, and self-control. Salespeople at a Fortune 200 retailer experienced a:
21%
improvement in their willingness to take accountability for their mistakes.
23%
improvement in their ability to prevent setbacks from hindering their performance.
PROBLEM EMPLOYEES
Problem employees at a Fortune 50 telecommunications provider experienced a:
64%
improvement in their ability to handle change effectively.
50%
improvement in the quality of their decision making.
67%
improvement in their ability to prevent setbacks from hindering their performance.
Problem employees at a Fortune 300 utility experienced a 50% improvement in the depth and quality of their relationships with their coworkers.