In January of 2020, EQ had already topped LinkedInâs Yearly Report on the Top 5 Most Desired Workplace Skills, and this was before workplace and life challenges faced us all when the pandemic struck. Organizational leaders with savvy insight doubled down on EQ making it an organization-wide priority to help give their employees the tools […]
Better EQ, Better Performance Read More »
Barry, takes a week-long sales trip to New York to visit clients. He bounces around the city doing client visits while also juggling his full weekly scheduleâmeetings with the home office, an existing high maintenance client with demanding last-minute requests, and a challenging new lead who researches online, asks tough questions, and shops as many
3 Research-Backed Ways that EQ Drives Sales Performance Read More »
In 1989, Tracy Edwards put together the first ever all-womenâs crew to enter the Round the World sailing race. After years of putting together their team, raising funding, and fixing up their boat, The Maiden, the Maiden teamâs journey became one that would go down in history for its trailblazing, inspirational story. The teamâs race
A Story of Remarkable Team EQ: The Maiden Crew Read More »
âWhat is remarkable is not merely the consequences of a doctorâs negative emotions. Despite research showing that most patients pick up on the physicianâs negativity, few of them understand its effect on their medical care.â patient care-Jerome E. Groopman, M.D. Chair of Medicine at Harvard Medical School When it comes to patient care, thereâs really
How EQ Powers Patient Care Read More »
Whether itâs in the office, on Zoom, on a mountain, or in a boat, the performance of a team lies in that teamâs ability to effectively recognize, understand, and manage its emotions. A climbing team in Yosemite found this out as they ventured out to climb Cathedral Peak. Â First described in Laurence Gonzalesâ book Deep
3 Lessons in Team EQ from a Plan Gone Wrong Read More »
What makes our empathy wane and what to do about it. In last weekâs blog, we discussed how emotions can switch off our empathy for people around us, causing us to say or do things that go against our values and beliefs. We may do things like yell at a customer service rep when mad
The Empathy Switch: How to Turn It On When You Donât Feel Like It. Read More »
