As mentioned in our last blog article, psychological safety is “a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes, and that the team is safe for interpersonal risk-taking” (Amy Edmondson). One deceptively simple way to impact psychological safety is to include people – invite them […]
Emotional Intelligence Tip of the Day: Psychological Safety Read More »
As a kid, the only motivation I needed was a free personal pan pizza from Pizza Hut. I would lean back in that red pleather booth and proudly present my report card to the waiter and a free pizza would arrive right on cue. That’s about all it took to dole out the refrigerator-worthy report
The 3 Things Your Employees Need Right Now Read More »
Is remote work globalizing talent and opening up new possibilities, or is it stifling creativity and collaboration? As with many things in life, the answer lies somewhere in the middle. There are new and exciting possibilities with virtual work, but to make the most of these new possibilities, you have to continue to collaborate, share,
3 Creative Ways to Boost Your Virtual Team’s EQ Read More »
Adaptable people have a way of making everything look easy: They’re calm while everyone else is overwhelmed, they’re quick to embrace change and make the most of it, and when the stakes run high, they always seem to rise to the occasion. how to handle stress at work Research from the University of London confirms
8 Habits of Highly Adaptable People Read More »
Picture a sales team that performs highly and gets along well, but they ruffle so many feathers in the process that they actually become more of a problem than a dream team. To succeed, they repeatedly create extensive last-minute work for other teams. They demand, for example, that the marketing team puts together a complex
3 Types of People High EQ Teams Rely On To Succeed Read More »
At Toyota manufacturing plants, a cord is placed in each assembly line for anyone to pull at any time to stop the line for safety, errors, or broken parts. The system is simple–anyone who observes something that seems “off” can and should pull the cord. This system is an example of how fostering emotionally intelligent
How EQ Prevents Accidents and Increases Production Read More »
Convincing leaders, resource decision makers, or an entire organization to invest in emotional intelligence development (EQ) is a daunting yet worthwhile challenge. sustainable competitive advantage When you succeed at getting buy-in across the organization, the results give your people and your organization a competitive advantage: Not only are high EQ employees happier, more engaged, and
How to Build Organizational Buy-in for EQ Read More »
In a team environment, conflict is inevitable. Some conflicts are more minor like what time to hold a meeting, who is going to take lead on that dreaded data entry project, or where to order lunch. Other conflicts are more difficult, like delivering tough feedback, holding a teammate accountable for a mistake, or disagreeing over
3 Ways Highly Effective Teams Handle Conflict Read More »
A united team is often heralded as “the goal,” but swift agreement can also be a symptom of a bigger problem. 3 Strategies for Better Group Decision-Making Picture a marketing team tasked with putting together a new campaign. Within the first ten minutes of the meeting, someone senior pitches an idea for a video campaign,
Team Emotional Intelligence: Seeing Agreement as a Symptom, Not a Goal Read More »
No matter how smart, talented, or experienced you are, there are communication mistakes that can change the way people see you. At TalentSmart, stories shared with us in our training programs and coaching work suggest poor communication habits can even hold you back from reaching your full potential. Here are nine common communication blunders that
Nine Communication Mistakes You Might Be Making Read More »
