leadership

sustainable competitive advantage

How to Build Organizational Buy-in for EQ

Convincing leaders, resource decision makers, or an entire organization to invest in emotional intelligence development (EQ) is a daunting yet worthwhile challenge. sustainable competitive advantage When you succeed at getting buy-in across the organization, the results give your people and your organization a competitive advantage: Not only are high EQ employees happier, more engaged, and …

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Reading Facial Expressions

Mask-to-Mask Communication: Know What You’re Missing

TalentSmart has tested more than a million people and found that the group of highest performers is filled with people who are high in emotional intelligence (90% of top performers, to be exact). Because these people know how much our facial expressions influence our ability to communicate, they pay close attention to the facial expressions …

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