leadership

Use Emotional Intelligence in Recruitment

How To Avoid A Disastrous Hire

Sometimes a candidate does seemingly everything right throughout the hiring process, only to become a completely destructive force in the organization. Their experience, knowledge, and intelligence all appear to be perfect, and in interviews they offer no obvious red flags. After you hire them though, things begin to turn. Despite the candidate’s outward appeal initially, …

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sustainable competitive advantage

How to Build Organizational Buy-in for EQ

Convincing leaders, resource decision makers, or an entire organization to invest in emotional intelligence development (EQ) is a daunting yet worthwhile challenge. sustainable competitive advantage When you succeed at getting buy-in across the organization, the results give your people and your organization a competitive advantage: Not only are high EQ employees happier, more engaged, and …

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Reading Facial Expressions

Mask-to-Mask Communication: Know What You’re Missing

TalentSmart has tested more than a million people and found that the group of highest performers is filled with people who are high in emotional intelligence (90% of top performers, to be exact). Because these people know how much our facial expressions influence our ability to communicate, they pay close attention to the facial expressions …

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