Physical products will be considered for a refund if in resale condition minus shipping fees within 7 days of purchase. Online assessments are non-refundable. Please contact our office with questions.

Train-the-Trainer Cancellation Policy:

By signing and submitting your Trainer Agreement, you are registering for the selected workshop and indicating agreement to pay the cancellation fee if you are unable to attend.
If you must postpone your plans to attend, you may reschedule one time for a future session at no additional charge. The future session needs to be rescheduled within 60 days from the date of the original event. Please note additional changes will incur a 10% non-refundable fee and if you must cancel your plans to attend altogether, there is a 10% non-refundable fee.