Active Listening

Emotional Conversations

Emotionally Intelligent Arguing

Arguments, disagreements, and differences of opinion in their various forms are unavoidable facts of life. Our inability to see eye-to-eye is so central to the human condition that some clashes stem from our physiology more than our free will. A study published this month in Current Biology that was conducted by the University College London…

Emotionally Intelligent Arguing Read More »

Maggie Sass

Emotional Intelligence – Myths & Misconceptions

The study and practice of emotional intelligence isn’t new. Daniel Goleman’s seminal work came out in 1995. However, with a newfound focus in 2022 on what it means to be human at work, there is a lot being written and discussed and we thought it might be helpful to dispel some myths and misconceptions about…

Emotional Intelligence – Myths & Misconceptions Read More »

Building the Emotional Intelligence of Groups

The Case for Team Emotional Intelligence (Team EQ)

As organizations increasingly invest in emotional intelligence (EQ) skills training, what should they do about this important fact? The bulk of work at organizations is done by teams, and teams are made up of people with varying levels of emotional intelligence. The answer is clear: Offer your teams the opportunity to develop emotional intelligence skills…

The Case for Team Emotional Intelligence (Team EQ) Read More »