Developing EQ
in Policing
The Warren Police Department partnered with TalentSmartEQ to bring emotional intelligence (EQ) training to every officer in the department—strengthening self-awareness, communication, and performance in high-pressure situations.
After seeing measurable gains in problem-solving, stress management, and adaptability, Warren PD and TalentSmartEQ are now offering this same powerful EQ training to law enforcement professionals across Michigan and surrounding communities.
The course is taught by active Police Officers, for active Police Officers—making every lesson relevant, practical, and grounded in real-world experience.
Real-World Impact in Warren, MI
Captain Brent Chisolm shares how integrating EQ into officer training has helped transform Warren PD’s culture and elevate officer performance and well-being.
Something is happening in that moment—that critical second—where things go bad. We needed a way to bridge that disconnect so that what officers know in theory is what they can actually do in practice, especially under stress. That bridge was emotional intelligence.”
— Captain Brent Chisolm, Administrative Services Bureau
Why EQ?
Warren PD’s department-wide EQ initiative produced measurable results—demonstrating the value of emotional intelligence in law enforcement.
47%
of officers said the training helped them most with problem solving
42%
reported EQ training helped with decision making
34%
cited improved stress management skills
31%
reported strengthened adaptability and flexibility in dynamic situations
Officers reported significant increases in their emotional intelligence skills when comparing pre- and post-training assessments. These shifts reflect growing self-awareness, strong self-regulation, and more thoughtful decision-making – especially in emotionally charged situations.
Skill
BEFORE
AFTER
Handling Difficult Conversations
72%
75%
Connecting on an Emotional Level
65%
74%
Coping with Stress at Work
63%
69%
Recovering from Emotionally Challenging Situations
61%
70%
Noticing How Mood Impacts Thinking and Behavior
53%
65%
Developing EQ in Policing Course
Join your colleagues for a focused, evidence-based training that builds emotional awareness, communication skills, and composure in the moments that matter most.
What you’ll do
- Discover what EQ is and why it is essential in law enforcement.
- Explore the four EQ skills in action: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
- Learn to recognize, understand, and manage emotions triggered during day-to-day responsibilities and critical incidents.
- Understand your current level of EQ, strengths and areas of opportunity for development.
- Utilize the four core skills to improve communication, relationship-building, and decision-making skills, reduce stress, and enhance officer well-being.
- Create a development plan with goals and proven strategies to improve your EQ.
- Understand how to use EQ skills and strategies in training, mentoring programs, leadership development, and community policing.
What’s included
- Emotional Intelligence Appraisal - Self Edition with personal EQ scores, analysis, and recommended strategies based on your unique score profile
- 16 EQ lessons that include video clips with analysis to bring EQ to life.
- EQ application and reflection to maximize the transfer of new insights.
- EQ Development Plan with goals and specific EQ strategies to practice.
- E-Learning and Goal Tracking System™ for goal setting and results sharing.
- Scheduled re-test with comparative analysis and recommended strategies based on new results.
Register Today
- Date: Wednesday, February 11th
- Time: 8 AM to 4 PM
- Location: Michigan Fraternal Order of Police 11304 E. 14 Mile Road, Warren, MI 48093
- Cost: $295 includes digital participant materials
After you complete and submit the registration form, we’ll email you an invoice that can be paid by credit card, EFT, or check.
This course is eligible for use of 302 funds. This course is registered in MITN and Officers will be required to provide their MCOLES number for entry.
If you have any questions or need help with registration, please reach out to us at [email protected] or 858.509.0582.